Agile Knowledge Management at the General Services Administration’s Public Buildings Service

The Project Management Institute (PMI), the foremost leader in project management best practices, has released a knowledge management pilot study conducted by the General Services Administration (GSA), Public Building Service (PBS) in their Rocky Mountain Region, that leverages existing applications to harness their knowledge management capabilities towards a long term solution for this immense organization. You can read the study published by PMI here.

The General Services Administration’s (GSA’s) Public Buildings Service (PBS) needed better knowledge management (KM) approaches for supporting their building maintenance, leasing, construction, and renovation projects delivered annually across the United States. A national KM team was formed and conducted an internal inventory of potential KM approaches. Google Sites/websites and Salesforce Chatter were available within PBS as potential KM tools, and were subsequently configured to support a KM pilot program with Region 8 property managers. After the successful pilot, additional KM initiatives using combinations of the Google Sites/Chatter format were developed as part of the current KM initiative, and as independent initiatives. This rapid piloting approach was later referred to by the team leadership as “Agile Knowledge Management,” given its emphasis on the customization of preexisting/prepaid software tools for quickly meeting the information needs of PBS professionals. Lessons learned and critical succes factors included the importance of sustained leadership support; the availability of cost effective tools that can be easily customized to serve users; dedicated staffing to coordinate regular system maintenance and updates; and direct team dialogue for sustaining agility in fluid or turbulent organizational environments.
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PRESS RELEASE: THE BUILDING PEOPLE, LLC AWARDED GSA 03FAC SCHEDULE

For Immediate Release

September, 22 2015

Leesburg, VA, September 22, 2015The Building People was recently awarded the GSA 03FAC Schedule, which means all federal customers can now purchase services directly from the schedule. The Building People’s CEO and founder, Lawrence Melton commented saying, “This is an exciting next step in the evolution of our business and will make it easier for us to continue to drive the Federal portfolio towards an innovative connected real estate model that will transform the industry.”at a glance

The Building People offer the following services under the GSA 03FAC schedule:

  • Building Commissioning Services (SIN 871-206)
  • Metering Services (SIN 871-204)
  • Energy Consulting Services (SIN 871-211)
  • Smart Buildings Systems Integrator (SIN 003-01)
  • Complete Facilities Management (811-003)
  • Facilities Maintenance and Management Consulting (811-006)

(NAICS: 236210-Industrial Building Construction, 236220-Commercial and Institutional Building Construction, 531312-Nonresidential Property Managers, 531390-Other Activities Related to Real Estate, 541330-Engineering Services, 541350-Building Inspection Services, 541512-Computer System Design Services, 541513-Computer Facilities Management Services, 541620-Environmental Consulting Services, 541690-Other Scientific and Technical Consulting Services, 561210*-Facilities Support Services, 624229-Other Community Housing Services, 926110-Administration of General Economic Programs, 926130-Regulation and Administration of Communications, Electric, Gas, and Other Utilities)

The Building People is a corporate real estate and facilities management organization that prides itself on more than 20 years of executive leadership experience operating, maintaining, and providing service and space solutions for building owners and their customers. Their leadership team includes nationally recognized professionals in the real estate management, facilities, and technology sectors. Their mission is to maximize the workplace experience and reduce costs without sacrificing quality and reliability. They achieve this by empowering building owners and operators to propagate new norms and tenant behaviors toward organizational efficiency, energy sustainability, and savings opportunities.

If you would like more information about this topic, please contact Charles Dilley at (703) 669 2222 Ext. 706 or email at charles.dilley@thebuildingpeople.com.

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(Download Press Release as PDF here)

 

Come Join The Building People for the Agile Workplace Conference Tomorrow, Sep15th, 2015 in Washington DC

AWS Agilquest Conf.

Come join The Building People for the 5th annual Agile Workplace Conference in September. At The Building People we are constantly advising our clients on how their People are the key to unlocking their facility’s potential in terms of sustainability and workplace satisfaction.  Whether you are in Workplace Strategy, Program Management, IT management, Operations & Facility Management, Human Resources or an Executive you will learn about innovative workplace strategies, tactics and best practices from a renowned group of workplace experts and practitioners. This will also be a key opportunity to network and hear what your peers are trying in their organizations. Come hear about the latest trends in workplace data and how to interpret and analyze it to benefit your organization. You’ll also get to see and interact with the latest technology and hardware that can maximize your program’s potential.

The 5th Annual Agile Workplace Conference is coming back to D.C. in September! The theme this year focuses on the importance of the People to any workplace program. While the technology and space that supports these programs are important, successful programs aren’t possible without the adoption of the people affected by such change. Providing freedom and flexibility for your workers and making it easy for them to work anywhere will only lead to happy and productive employees and a thriving flexible workplace. Attend AWC 2015 to find out how strategy, technology, and space all support today’s flexible workforce.

We look forward to seeing you there!

The Human Element Part I: Training Staff, Occupants to Reach Sustainability Goals

Check out part 1 of our 3 part series at Building Operating Management Magazine exploring what is needed beyond technology to achieve high-performance buildings:

Congratulations, you’ve just achieved LEED certification for your high-performance green building which includes a new photovoltaic system, a green roof, and state-of-the-art advanced metering, all of which is supported by the latest computerized maintenance management system. Your new building also boasts a sophisticated new building automation system that has the smartest building infrastructure in the entire metropolitan area, bringing in millions of data points per day, and is supported by a futuristic network operations center. You can declare victory! Then the phone rings. It’s your CFO asking you to brief the executive team on the latest savings…(Gulp!) (Read more here)

  • Workplace Success Begins with People and Choice: Telling the Story Behind GSA Headquarters Transformation

Workplace Success Begins with People and Choice: Telling the Story Behind GSA Headquarters Transformation

Recently, Work Design Magazine invited The Building People to film the success story around the workplace transformation at GSA’s headquarters facility at 1800 F Street in Washington DC. The Building People’s Lawrence Melton and Linda Osgood gathered with Chuck Hardy (GSA), Janet Pogue (Gensler), John Vivadelli (Agilquest), and Torrance Houlihan (Agilquest) to share the results of the 1800 F transformation from an old government work space into a workplace of the future. This case study is designed to tell the story behind the project and those who came together to make it a total success. The 1800 F Street story is really about the government becoming a leader in workplace transformation by leveraging technological innovation and design to create a high performing space that delivers increased tenant satisfaction while achieving ambitious sustainability goals. The story will be released as a video in the coming months so check back soon to view.

Don’t forget to sign up for the 2015 Agile Workplace Conference in Washington DC on September 15th, where industry leaders will be sharing innovative workplace strategies, tactics, and best practices that will help drive your staff and facility performance into the future.

The Building People in this Month’s RICS MODUS Magazine Discuss Why the Federal Footprint is Down but Operating Costs are Up

“In 2014, the amount of space occupied by the us government went down, but running costs went up. Why?”

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Click the the image for the article or see the entire issue of RICS MODUS here.

Realcomm 2015 Kicks off today in San Antonio, TX!

Realcomm Pre-Conference was excellent yesterday evening as we jumped right into a Smart Buildings Bootcamp and cyber security discussion. Today the official conference kicks off and we look forward to seeing you as we participate in this year’s two day event. Here is a preview of what’s in store:

Also, come and join us as The Building People CEO, Lawrence Melton will be hosting a session later this afternoon titled “Shifting from Reactive to PROACTIVE OPERATIONS – A Paradigm for FM,” details below:

Track: SMART BUILDING STRATEGY
Session Name: Shifting from Reactive to PROACTIVE OPERATIONS – A Paradigm for FM
Type: Panel
Location: MARRIOTT RIVERCENTER Salon L
Date: 6/9/2015
Time: 4:15PM

Description: For anyone in the facilities management (FM) industry, it easy to remember that not too long ago, engineers with radios and clipboards were about the only option available. Fast-forward to today and we have machines talking to machines, fault detection diagnostics reaching into every wall, ceiling, closet and basement, and resulting analytics predicting the future and more. The end result of all this technology and automation is a radical shift from reactive to proactive operations. No longer do we wait for the call and respond, but today’s facilities team utilize sophisticated systems, know when the problems occur ahead of time and can prioritize the response accordingly. For anyone involved in FM, this session is a must-attend to get an update and see what lies ahead for facilities.

Questions:
What does it mean to shift from reactive to proactive operations?
Do most traditional facility managers or engineers understand the potential that automation can deliver on proactive operations and do they have the skills to implement the technology?
Where does an organization start to transform itself from reactive to proactive operations?
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Shifting from Reactive to PROACTIVE OPERATIONS – A Paradigm Shift for FM

Realcomm Austin, TX is just around the corner and we are extremely excited to continue our participation in this innovative conference on smart buildings and facilities management technologies that are changing the industry. We will be hosting a session with a fantastic panel of experts that you should not miss. We look forward to seeing you there, session details below:

Track: SMART BUILDING STRATEGY
Session Name: Shifting from Reactive to PROACTIVE OPERATIONS – A Paradigm for FM
Type: Panel
Location: MARRIOTT RIVERCENTER Salon L
Date: 6/9/2015
Time: 4:15PM

Description: For anyone in the facilities management (FM) industry, it easy to remember that not too long ago, engineers with radios and clipboards were about the only option available. Fast-forward to today and we have machines talking to machines, fault detection diagnostics reaching into every wall, ceiling, closet and basement, and resulting analytics predicting the future and more. The end result of all this technology and automation is a radical shift from reactive to proactive operations. No longer do we wait for the call and respond, but today’s facilities team utilize sophisticated systems, know when the problems occur ahead of time and can prioritize the response accordingly. For anyone involved in FM, this session is a must-attend to get an update and see what lies ahead for facilities.

Questions:
What does it mean to shift from reactive to proactive operations?
Do most traditional facility managers or engineers understand the potential that automation can deliver on proactive operations and do they have the skills to implement the technology?
Where does an organization start to transform itself from reactive to proactive operations?
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Hope to see you at NFMT High Performance Green Buildings tomorrow!

We are looking forward to seeing you tomorrow at NFMT High Performance Green Buildings in Fort Worth.  Be sure to come see us Wednesday June 2nd, at 2:45pm as we present how smart buildings cut labor costs. For those of you departing for Fort Worth today here is a little intro video from NFMT to get you ready for your arrival.

Come join us for Realcomm 2015: The Intersection of Technology, Innovation, and Real Estate Operations

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Come join The Building People June 9th-10th in San Antonio, TX for Realcomm 2015: The Intersection of Technology, Innovation, and Real Estate Operations:

The future or what we hear people describe as the future is really here. Real time information management, next generation property management concepts, prescriptive analytics, integrated CRMs, automated leasing, advanced mobile platforms, outsourced e-mail (and accounting, property and HR) electronic payments, totally smart buildings, connected meters, zero energy projects, nextgen office space, new retailing concepts, integrated digital signage, immersion walls, Uber for leased space, drones to inspect roofs, robots to measure space, 3D printing for spare parts and much much more. These are no longer just ideas…they are real…they are now! Read more and register here…

Here is an interview with The Building People CEO Lawrence Melton from Realcomm 2013 as he discusses the exciting issues  being covered at these annual events:

We can’t wait to see you there!

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